Privacy Policy for MultiLockTiles

Last updated: January 4, 2023

At MultiLockTiles, we value your privacy and are committed to protecting it. This Privacy Policy explains how we collect, use, and share information about you when you visit or make a purchase from www.multilocktiles.com (the “Site”).

By using the Site, you agree to the collection, use, and sharing of your information as described in this Privacy Policy. If you do not agree with our policies and practices, do not use the Site.

Information We Collect

We collect information about you in several ways:

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
We may also collect information about you when you voluntarily complete customer surveys, provide ratings and reviews of our products, or participate in contests or promotions.
We automatically collect certain information when you visit the Site, including IP addresses, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and information about your visit (including the full Uniform Resource Locators (URL) clickstream to, through, and from the Site, products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page).

How We Use Your Information

We use the information we collect about you to:

Fulfill and manage your orders, including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations.
Communicate with you, including answering your questions and responding to your comments and complaints.
Monitor and improve the Site, including tracking the effectiveness of our marketing efforts and analyzing Site usage and traffic.
Personalize your experience on the Site, including providing you with content that we think may be of interest to you and displaying content based on your preferences.

How We Share Your Information

We may share your information with third parties in the following ways:

We share your information with third-party service providers who help us with various aspects of the Site, such as payment processing, shipping, and email marketing. These service providers are only permitted to use your information in connection with the services they provide to us.
We may share your information with third parties for marketing purposes, as permitted by law.
We may share your information if we believe it is necessary in order to protect the rights, property, or safety of MultiLockTiles, our customers, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
We may share your information as part of a merger, acquisition, or sale of all or part of our business.

Data Retention

We will retain your information for as long as your account is active or as needed to provide you services. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Your Choices

You have several choices regarding the collection, use, and sharing of your information:

You can visit the Site without providing any personal information. However, you will not be able to make a purchase or access certain areas of the Site without providing certain information.